This document holds the Group Han Loyalty Application Terms of Services and Privacy Policy, in English and Slovenian languages. The latter is at the end of this document.

Group Han Loyalty Application
Terms of Services and Privacy Policy

TERMS OF SERVICE

Effective Date: 2025-10-22

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR APPLICATION. BY ACCESSING OR USING ANY PART OF THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS.

1. INTRODUCTION

This document constitutes a legally binding agreement ("Agreement") between you ("User", "you", or "your") and the Operator of the Loyalty Rewards Application ("we", "us", "our", or "the Company"). By downloading, registering for, accessing, or using the Application, you confirm that you have read, understood, and agree to be bound by the terms herein.

2. PURPOSE AND SCOPE OF THE APPLICATION

The Application is intended solely as a digital loyalty platform for participating restaurants. It facilitates the distribution and redemption of digital loyalty rewards in the form of non-monetary points ("Loyalty Money") and discount coupons. These rewards are non-transferable, non-exchangeable, and have no monetary value outside of the platform.

The application alone has no control over the redemption process. It is important to understand that coupon acceptance is at the sole discretion of participating restaurants.

The scope is currently limited to the Rogovilc restaurant in Ljubljana, Slovenia.

2.a SIMPLE APPLICATION SUMAMRY

User can see their active coupons in the application. They can choose among those coupons, and order food for which a discount may be applied. Alternatively, loyalty points can also be assigned to user via coupons.

3. REWARDS AND REDEMPTION

3.1 Coupons distributed through the platform are offered free of charge and categorized as follows:

a) Monetary Coupons – Add a specified value to the User's loyalty balance.
b) Discount Coupons – Indicate a predefined discount on a bill, redeemable at participating restaurants.

3.2 The loyalty points (referred to herein as "Loyalty Money") accrued by the User cannot be converted into actual currency, deposited into or withdrawn from any financial institution, nor transferred to third parties. They serve exclusively as digital tokens within the Application's loyalty ecosystem.

3.3 Redemption of Loyalty Money shall be effected through the presentation of the User's unique QR code to a restaurant waiter, who will input the amount to deduct from the User's balance. Discount coupons are single-use and expire immediately upon redemption.

4. USER ELIGIBILITY AND ACCOUNT MANAGEMENT

4.1 To access the Application, Users must register using a valid email address and create a secure password. Accounts are categorized into roles: general user, administrator, and waiter.

4.2 Users are solely responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account.

4.3 We reserve the right to suspend or terminate any account found to be in violation of these Terms or engaged in fraudulent, abusive, or unauthorized activity.

5. DATA COLLECTION AND SYSTEM USAGE

5.1 The Application may collect and store specific device metadata for the purpose of ensuring secure transactions and providing tailored functionality, including:

Platform type (iOS, Android, Web)
Application and operating system versions
Firebase Cloud Messaging (FCM) token for push notifications

5.2 This data is stored exclusively to support the functional operation of the loyalty program and is never sold or shared with third parties.

6. LIMITATIONS AND DISCLAIMERS

6.1 Loyalty Money and discount coupons shall have no cash value and may only be used within participating physical restaurants.

6.2 The coupons are offered as a pure benefit to users, but must be acknowledged (via scanning the QR codes) and honored by the restaurant chains through their waiters. The application itself provides no end-to-end transaction processing and was not designed for that purpose. Restaurants can gift coupons to users to track and spend within the application, but the application alone has no control over the redemption process. Users understand that coupon acceptance is at the sole discretion of participating restaurants. The app developers bear no liability for unredeemed, refused, or expired coupons.

6.3 The Company does not guarantee uninterrupted availability or error-free operation of the Application and shall not be liable for any loss of data, rewards, or access due to technical issues or misuse.

7. ACCOUNT TERMINATION AND DATA DELETION

Users may request the deletion of their account and associated data at any time through the app or via official support channels. Upon such request, all stored data, including loyalty balances and coupon history, will be permanently erased unless legally required otherwise.

8. CHANGES TO TERMS

We reserve the right to amend these Terms of Service at our discretion. Users will be notified of material changes via in-app notification or email. Continued use of the Application constitutes acceptance of the updated terms.

9. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is established, without regard to its conflict of law provisions.

10. APPLICATION PERMISSIONS

The Group Han Loyalty application requires the following permissions to function properly:

Camera Access - Required to scan QR codes for coupon redemption. The camera is used exclusively for scanning QR codes presented by customers or restaurant staff. No photos or videos are captured or stored.
Push Notifications - Used to send you alerts about new coupons, special offers, promotions, and important updates from participating restaurants. You can disable notifications at any time in your device settings.
Internet Access - Required to communicate with our servers to retrieve your loyalty coupons, redeem offers, sync your account data, and access restaurant information.
Device Information - We collect a unique device identifier (device fingerprint) to prevent fraud and ensure coupons are redeemed correctly. This helps protect both customers and participating businesses from unauthorized coupon usage.

All data is transmitted securely and handled in accordance with our Privacy Policy.

If you do not agree with any part of these Terms, please do not use the Application.

PRIVACY POLICY

Effective Date: 2025-10-22

We are committed to protecting your privacy. This policy explains how we handle your data in compliance with the General Data Protection Regulation (GDPR).

1. INFORMATION WE COLLECT

We collect the following data to ensure secure and efficient reward management and user experience:

Email address
Password (securely hashed)
Display name (optional)
Region/language
Role (user, admin, waiter)
Points balance
Device information (platform, app version, OS version, FCM token, etc.)

2. PURPOSES OF DATA USE

To manage loyalty transactions and user balances securely.
To enable push notifications relevant to your rewards.
To track account activity and support system integrity.

3. NO DATA SHARING

We do not share your personal data with any third parties. Your data stays within our system and is used solely for app functionality.

4. USER RIGHTS

In compliance with the GDPR, you have the right to:

Access your personal data.
Correct any incorrect or outdated data.
Request data deletion ("Right to be Forgotten").
Object to or restrict certain forms of processing.

To request account deletion or data export, contact us via email: query@init-x.com, or via other contact channels as described on our website: https://init-x.com.

5. DATA SECURITY

Passwords are stored using strong one-way hashing (bcrypt or argon2).
We implement industry-standard encryption and access controls to protect all stored data.

6. RETENTION

Your data is retained as long as your account is active or as needed to provide services. Inactive accounts may be deleted periodically.

7. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Continued use of the app indicates your acceptance of any changes.

Thank you for trusting us with your information.

Ta dokument vsebuje pogoje uporabe in politiko zasebnosti aplikacije Group Han Loyalty v angleškem in slovenskem jeziku.

Group Han Loyalty Application
Pogoji uporabe in Politika zasebnosti

POGOJI UPORABE

Datum začetka veljavnosti: 2025-10-22

PREDEN ZAČNETE UPORABLJATI TO APLIKACIJO, SI SKRBNO PREBERITE TE POGOJE UPORABE. Z UPORABO NAŠIH STORITEV SE STRINJATE S POGOJI NAVEDENIMI SPODAJ.

1. UVOD

Ti pogoji uporabe ("Pogoji") predstavljajo pravno zavezujoč dogovor med vami ("Uporabnik") in upravljavcem aplikacije zvestobe ("mi", "nas", "naš"). Z uporabo aplikacije potrjujete, da se strinjate s temi pogoji.

2. NAMEN APLIKACIJE

Aplikacija omogoča zbiranje in unovčenje digitalnih nagrad (točk zvestobe) in popustnih kuponov v sodelujočih restavracijah. Te nagrade niso prenosljive in nimajo dejanske denarne vrednosti zunaj aplikacije.

Aplikacija sama nima nobenega nadzora nad procesom unovčevanja. Pomembno je razumeti, da je sprejem kupona v izključni pristojnosti sodelujočih restavracij.

Aplikacija je trenutno omejena na restavracijo Rogovilc v Ljubljana, Slovenija.

2.a PREPROST OPIS APLIKACIJE

Uporabnik lahko vse aktivne kupone vidi v aplikaciji. Uporabnik naroči hrano, ki je na kuponu in s tem dobi določen popust ali pa točke zvestobe kot je določeno na kuponu, ki jih nato prejme na račun svoje aplikacije.

3. NAGRADE IN UNOVČITEV

3.1 Kuponi so brezplačne nagrade in so lahko:

a) Denarni kuponi – dodajo vrednost uporabnikovemu stanju zvestobe.
b) Popustni kuponi – predstavljajo določen popust pri računu v restavraciji.

3.2 "Denar" v aplikaciji je zgolj prikaz točk zvestobe in nima nobene denarne vrednosti. Ni ga mogoče dvigniti, vplačati ali prenesti.

3.3 Unovčitev poteka tako, da uporabnik prikaže svoj QR-kodo natakarju, ki vnese znesek za odštevanje. Kuponi so enkratne uporabe.

4. UPORABNIŠKI RAČUNI

4.1 Za uporabo je potrebna registracija z veljavnim e-poštnim naslovom. Uporabniki imajo vloge: uporabnik, natakar ali administrator.

4.2 Uporabnik je odgovoren za varovanje gesla in vseh aktivnosti na svojem računu.

4.3 Račun lahko onemogočimo ob zaznavi zlorab ali kršitev pogojev.

5. ZBIRANJE PODATKOV

5.1 Shranjujemo naslednje podatke za delovanje aplikacije in varnost transakcij:

Platforma (iOS, Android, Web)
Različica aplikacije in OS
FCM žeton za obvestila

5.2 Podatki niso nikoli prodani ali deljeni s tretjimi osebami.

6. OMEJITVE

6.1 Točke zvestobe in kuponi nimajo denarne vrednosti in jih ni mogoče unovčiti izven sodelujočih restavracij.

6.2 Kuponi so ponujeni kot čista ugodnost za uporabnike, vendar morajo biti potrjeni (s skeniranjem QR kod) in upoštevani s strani restavracijskih verig preko njihovih natakarjev. Aplikacija sama ne zagotavlja celostne obdelave transakcij in ni bila narejena za ta namen. Restavracije lahko podarijo kupone uporabnikom za sledenje in porabo v aplikaciji, vendar aplikacija sama nima nobenega nadzora nad procesom unovčevanja. Uporabniki se strinjajo, da je sprejem kupona v izključni pristojnosti sodelujočih restavracij. Razvijalci aplikacije ne prevzemajo nobene odgovornosti za neunovčene, zavrnjene ali potečene kupone.

6.3 Ne zagotavljamo neprekinjenega delovanja aplikacije. Ne odgovarjamo za morebitno izgubo podatkov ali nagrad.

7. IZBRIS RAČUNA

Uporabnik lahko kadarkoli zahteva izbris računa. Po potrditvi bodo vsi podatki trajno izbrisani, razen če zakon ne določa drugače.

8. SPREMEMBE POGOJEV

Pridržujemo si pravico do spremembe pogojev. O večjih spremembah bomo uporabnike obvestili. Nadaljnja uporaba pomeni strinjanje s spremembami.

9. PRAVO

Ti pogoji se razlagajo v skladu s pravnim redom države ustanovitve ponudnika aplikacije.

10. DOVOLJENJA APLIKACIJE

Aplikacija Group Han Loyalty za pravilno delovanje zahteva naslednja dovoljenja:

Dostop do kamere - Potreben za skeniranje QR kod za unovčitev kuponov. Kamera se uporablja izključno za skeniranje QR kod, ki jih pokažejo stranke ali osebje restavracije. Fotografije ali videoposnetki se ne zajemajo in ne shranjujejo.
Potisna obvestila - Uporabljena za pošiljanje opozoril o novih kuponih, posebnih ponudbah, promocijah in pomembnih posodobitvah sodelujočih restavracij. Obvestila lahko kadar koli onemogočite v nastavitvah vaše naprave.
Dostop do interneta - Potreben za komunikacijo z našimi strežniki za pridobivanje vaših kuponov zvestobe, unovčevanje ponudb, sinhronizacijo podatkov računa in dostop do informacij o restavracijah.
Informacije o napravi - Zbiramo edinstveni identifikator naprave (digitalni odtis naprave) za preprečevanje goljufij in zagotavljanje pravilnega unovčevanja kuponov. To pomaga zaščititi tako stranke kot sodelujoča podjetja pred nepooblaščeno uporabo kuponov.

Vsi podatki se prenašajo varno in obdelujejo v skladu z našo Politiko zasebnosti.

Če se s pogoji ne strinjate, ne uporabljajte aplikacije.

POLITIKA ZASEBNOSTI

Datum začetka veljavnosti: 2025-10-22

Zavezani smo k zaščiti vaše zasebnosti. Ta politika pojasnjuje, kako ravnamo z vašimi podatki v skladu s Splošno uredbo o varstvu podatkov (GDPR).

1. ZBIRANJE PODATKOV

Zbiramo naslednje podatke za namene varnega upravljanja nagrad:

E-poštni naslov
Geslo (varno zgoščeno)
Prikazno ime (neobvezno)
Jezik/regija
Vloga (uporabnik, administrator, natakar)
Stanje točk zvestobe
Podatki o napravi (platforma, različica aplikacije in OS, FCM žeton, itd.)

2. NAMENI UPORABE

Upravljanje transakcij in stanja uporabnikov
Pošiljanje potisnih obvestil
Spremljanje aktivnosti in zagotavljanje delovanja sistema

3. BREZ POSREDOVANJA TRETJIM

Vaši podatki niso nikoli prodani ali posredovani tretjim osebam.

4. VAŠE PRAVICE

V skladu z GDPR imate pravico do:

Pregleda svojih podatkov
Popravka netočnih podatkov
Zahteve za izbris ("pravica do pozabe")
Ugovora določenim oblikam obdelave

Za uveljavitev teh pravic nas kontaktirajte preko e-pošte: query@init-x.com, ali ostalih možnosti kontakta na naši spletni strani: https://init-x.com.

5. VARNOST PODATKOV

Gesla so zgoščena z varnimi metodami (bcrypt/argon2)
Uporabljamo standardne varnostne mehanizme za zaščito podatkov

6. HRAMBA PODATKOV

Podatke hranimo, dokler je račun aktiven oz. dokler so potrebni za zagotavljanje storitev.

7. SPREMEMBE POLITIKE

Politiko lahko občasno posodobimo. Nadaljnja uporaba pomeni soglasje z morebitnimi spremembami.

Hvala za vaše zaupanje.

Group Han Loyalty ApplicationTerms of Services and Privacy Policy

TERMS OF SERVICE

1. INTRODUCTION

2. PURPOSE AND SCOPE OF THE APPLICATION

2.a SIMPLE APPLICATION SUMAMRY

3. REWARDS AND REDEMPTION

4. USER ELIGIBILITY AND ACCOUNT MANAGEMENT

5. DATA COLLECTION AND SYSTEM USAGE

6. LIMITATIONS AND DISCLAIMERS

7. ACCOUNT TERMINATION AND DATA DELETION

8. CHANGES TO TERMS

9. GOVERNING LAW

10. APPLICATION PERMISSIONS

PRIVACY POLICY

1. INFORMATION WE COLLECT

2. PURPOSES OF DATA USE

3. NO DATA SHARING

4. USER RIGHTS

5. DATA SECURITY

6. RETENTION

7. CHANGES TO THIS POLICY

Group Han Loyalty ApplicationPogoji uporabe in Politika zasebnosti

POGOJI UPORABE

1. UVOD

2. NAMEN APLIKACIJE

2.a PREPROST OPIS APLIKACIJE

3. NAGRADE IN UNOVČITEV

4. UPORABNIŠKI RAČUNI

5. ZBIRANJE PODATKOV

6. OMEJITVE

7. IZBRIS RAČUNA

8. SPREMEMBE POGOJEV

9. PRAVO

10. DOVOLJENJA APLIKACIJE

POLITIKA ZASEBNOSTI

1. ZBIRANJE PODATKOV

2. NAMENI UPORABE

3. BREZ POSREDOVANJA TRETJIM

4. VAŠE PRAVICE

5. VARNOST PODATKOV

6. HRAMBA PODATKOV

7. SPREMEMBE POLITIKE

Group Han Loyalty Application
Terms of Services and Privacy Policy

Group Han Loyalty Application
Pogoji uporabe in Politika zasebnosti